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You can cancel the order before dispatch of the physical product by writing to, full refund will be issued if already paid with in 7 business days.

The deadline for cancelling an order is before Helixcer has dispatched your order.

If in case you no longer want the product, you can reject at your door step when our courier partner attempting the delivery. If aready paid full refund will be provided in 7 business days,

Return Conditions

In order for the goods to be eligible for a return, please make sure that:

  • You can only return the product which is damaged or defective when you receive the product

  • The product were delivered within last 7 days

  • The goods are in the original packaging

The following goods cannot be returned:

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Method of return.

If you meet the above criteria to return. Please write to us at and will will arrange the return courier pickup

Exception of Cancellation and return

Below mentioned products or services neither cancelled or returned

  • Approved Digital Signature/Encryption/DGFT Certificates

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